Our service includes:

● Deep machine scrubbing of tiles and grout

● Eco-friendly degreasers to break down dirt and soap scum

● High-pressure extraction to remove buildup

● Targeted cleaning of grout lines to restore brightness

We clean tiles in:

● Bathrooms

● Kitchens

● Laundries

● Hallways

● Living areas with tiled floors

If you have outdoor tiles or specialty stone, let us know in advance.

We use professional-grade tile scrubbers, steam cleaners, and grout brushes combined with safe, pH-balanced solutions. This ensures a thorough clean without damaging the tile surface.

Yes. Our specialised products help eliminate mould, mildew, and soap scum from grout and corners. Severe or long-term staining may require more than one session.

If possible, please move any small furniture or appliances off tiled surfaces. We can work around heavy or fixed items, but full access ensures the best results.

A standard room (like a bathroom or kitchen) usually takes 1 to 2 hours. Larger spaces or heavily soiled areas may take longer. We'll give you a time estimate before starting.

If your tiles and grout have been sealed, we recommend waiting at least 3–4 hours before walking on them to allow the sealer to cure properly.

If your tiles were only cleaned (not sealed), you can usually walk on them after about 30 minutes, once they are fully dry. We'll always advise you on-site based on the exact service performed.

Yes, we can! We specialise in cleaning natural stone tiles including marble, slate, travertine, granite, and limestone. These surfaces require extra care, and our team uses stone-safe, pH-neutral products and gentle techniques to protect the finish while removing dirt and buildup.

If needed, we can also offer optional sealing to help preserve the stone and prevent future staining. Just let us know what type of stone you have, and we’ll tailor the service accordingly.

The most effective way to clean heavily soiled tile is through professional-grade deep cleaning, which includes:

● High-powered scrubbing machines to lift stubborn grime

● Eco-safe degreasers that break down dirt, oils, and soap scum

● Grout line agitation to restore colour and remove buildup

● Hot water extraction or steam cleaning for sanitisation and deep penetration

At RoseGold Cleaning & Maintenance, we use specialised equipment and proven techniques to restore even the dirtiest tiles without damaging the surface. For long-lasting results, we can also apply a protective sealant (optional) to repel future dirt and stains.

Generally, glazed ceramic and glazed porcelain tiles do not need to be sealed and cannot effectively absorb sealant due to their non-porous, glossy surface. Applying sealant to these tiles offers no real benefit and may result in a patchy or slippery finish.

However, unglazed tiles (like terracotta) and natural stone (such as marble, slate, travertine, or limestone) can and should be sealed to protect against stains, moisture, and damage.

Not sure what type of tile you have? Don't worry — our expert team can identify it during your service and recommend the right treatment.

Yes — sealing grout is highly recommended, especially in areas exposed to moisture, spills, or heavy foot traffic (like bathrooms, kitchens, and entryways).

Grout is naturally porous, which means it can absorb dirt, water, mould, and stains over time. Sealing creates a protective barrier that helps:

● Prevent discolouration

● Reduce mould and mildew buildup

● Extend the life of your tiles and grout

● Make routine cleaning much easier

If your grout hasn’t been sealed in over a year or is starting to darken or stain, it’s likely time for a reseal. Our team can assess your grout on-site and offer professional sealing as an optional add-on.

We recommend professional cleaning every 6 to 12 months, depending on foot traffic and buildup. Homes with children, pets, or high humidity may benefit from more frequent cleans.

Tile and grout sealing is available as an optional add-on. Sealing helps prevent future staining and prolongs the life of the clean. Ask us during booking if you'd like to include this.

Yes — if notified in advance. We use special pH-neutral products for natural stone such as marble, travertine, and limestone. Please let us know the surface type before the appointment.

Our process removes most grime and discoloration, but some deep or long-standing stains may be permanent. We'll advise you during inspection if any areas are unlikely to fully restore.

Pricing depends on:

● The area size (m²)

● The condition of the grout

● Any add-ons (like tile and grout sealing)

We offer clear, upfront quotes — no surprises.

Yes, we can! If you're unable to schedule an on-site quote, we’re happy to provide an initial estimate based on:

Photos of the tiled areas

A brief description of the size (in m²), tile type, and condition

Details on any stains, mould, or heavy buildup

Whether you’d like to include sealing as an add-on

Just send us a few clear photos and details via email or chat with Ella, our 24/7 AI receptionist, and we’ll provide a fast, no-obligation quote.

Please note: Final pricing may vary slightly upon inspection if extra work is required.

Grout repair, such as fixing cracks or replacing missing grout, is a separate process that requires specialised tools and materials — and it's not a service we currently offer.

At RoseGold Cleaning & Maintenance, we focus on professional tile and grout cleaning only, using advanced methods to lift dirt, mould, and buildup from your surfaces. If you need grout repair, we recommend contacting a qualified tiler or grout restoration specialist.

Our team is happy to refer you to a trusted local professional if needed.

In most cases, yes — professional grout cleaning can significantly restore the original colour by removing layers of dirt, mould, and embedded grime.

However, if the grout has deep staining, permanent discolouration, or age-related fading, full colour restoration may not be possible through cleaning alone. In such cases, we may recommend grout colour sealing or regrouting, which are specialised services not currently offered by RoseGold Cleaning & Maintenance.

Still, our powerful equipment and grout-safe solutions often deliver dramatic improvements, especially in kitchens, bathrooms, and high-traffic areas.

Easy! You can:

● Book online via our website

● Call 1300 988 919

● Or chat 24/7 with Ella, our AI receptionist