A Deep Clean is an extensive, top-to-bottom cleaning service that targets hard-to-reach areas, built-up grime, and neglected surfaces. It goes far beyond regular maintenance — ideal for homes that haven't been professionally cleaned in the past 30 days or need a fresh start.

Simply click Book Now on our website and fill out the form with your service type, location, and preferences. You can also call us at 1300 988 919 or chat with Ella, our 24/7 AI receptionist.

It depends on the size and condition of your home. As a general guide:

● 2-bedroom home: 3–5 hours

● 3-bedroom home: 5–6+ hours

Larger homes may require more time or a cleaning team We'll always give you an estimated duration when you book.

For most deep cleans, we assign one highly trained cleaner. For larger or more time-sensitive jobs, we may send a team of two to complete the service efficiently.

Yes! All of our cleaners are vetted, background-checked, and trained to our gold standard. On average, our cleaners stay with us for over 3 years and have completed 1,000+ cleans each.

We're committed to delivering exceptional results every time. If you're not satisfied with any part of your clean, contact us within 48 hours and we'll return within 72 hours to re-clean the missed areas — free of charge.

No — a Move In/Out/End-of-Lease Clean includes additional items such as interior windows, cabinets, and oven cleaning. A Deep Clean is detailed but doesn't cover everything required for real estate inspections or bond returns.

Our deep clean does not include:

● Carpet steam cleaning

● Upholstery shampooing

● Ceiling cleaning

● Cornices cleaning

● Interior and exterior windows

● Light fixtures cleaning

● Mould remediation

● Rubbish removal

● Wet wipe blind

● Gardening

● Biohazard or hoarding cleans

These can be added as extras where available.

You can cancel or reschedule for free with at least 24 hours' notice.

Changes less than 24 hours incur a $50 fee.

Cancellations at the door are charged at full price.

Yes! When booked as part of a recurring plan, your initial Deep Clean can be discounted, and regular services receive up to 15% off. Ask our team for promo codes or recurring service options.

Yes! You can customize your Deep Clean by adding extras like:

● Carpet steam cleaning

● Oven cleaning

● Interior windows

● Upholstery or mattress cleaning

These can be selected during booking or added by request.

We recommend a Deep Clean every 3–6 months, especially if you:

● Have kids or pets

● Host guests frequently

● Struggle to keep up with deep chores

It's also perfect as a seasonal refresh or pre-event prep.

Absolutely! You can let us know your priorities or problem areas, and we'll tailor the service accordingly. We also offer hourly deep cleans for complete flexibility.

You don't have to be home. Just let us know in advance how we can access your property securely (e.g. key safe, concierge, or a friend). We'll handle the rest and leave your home sparkling clean.

Yes! In fact, we highly recommend a Deep Clean for all first-time bookings — especially if your home hasn't been professionally cleaned in the last 30 days. It allows us to bring your home up to our high standard before transitioning to regular maintenance.

Regular Clean

Our Regular Clean is ideal for ongoing maintenance — perfect for weekly, fortnightly, or monthly service. It includes essential tasks to keep your home clean, tidy, and hygienic:

● Surface dusting and wiping

● Vacuuming and mopping floors

● Cleaning of bathrooms and kitchen surfaces

● General tidy of bedrooms and living areas

✅ Best for homes already in good condition

✅ Great for maintaining cleanliness

✅ Shorter service time, more cost-effective for upkeep

Deep Clean

A Deep Clean is a top-to-bottom refresh, designed to target built-up dirt, grime, and neglected areas that regular cleaning doesn't cover:

● Cleaning skirting boards, doors, light switches

● Scrubbing tile grout and hard-to-reach corners

● Detailed kitchen and bathroom sanitization

● Inside cabinets, drawers, oven (if selected), and more

✅ Best for first-time clients, spring cleans, or homes not cleaned in 30+ days

✅ Prepares your home for regular cleaning

✅ Requires more time and attention to detail

🏠 In short:

Regular Cleaning = maintaining cleanliness

Deep Cleaning = restoring it

Yes, because it requires more time, attention to detail, and effort. Our Deep Cleans include additional tasks and areas that are not covered in a standard clean — but the results are worth every cent.

If you've selected inside cabinet/drawer cleaning as part of your Deep Clean, we kindly ask that those spaces are emptied before we arrive so we can clean thoroughly. If you forget, we'll skip that section or clean around items.

Yes — all of our Deep Cleaning services include eco-friendly cleaning products and professional-grade equipment at no extra cost. If you prefer us to use your supplies, just let us know when booking.

Our cleaners will move lightweight furniture (under 10kg) like small tables or chairs where safe. However, we do not move heavy items like beds, lounges, or appliances due to safety and liability reasons.

If it's accessible and safe, we'll do our best. But for larger appliances (e.g. ovens, fridges, washing machines), we won't move them unless pre-arranged and deemed safe. Let us know in advance if this is needed.

Absolutely! You can bundle Deep Cleaning with:

● Carpet steam cleaning

● Upholstery or mattress cleaning

● Oven, window, or fridge cleaning

● Pressure washing or balcony cleaning

Just add your extras during online booking or speak to our team for a custom quote.

Yes! We provide Deep Cleans for homes of all sizes — including studios, apartments, duplexes, and townhouses.

Yes — we proudly offer services to NDIS participants who are self-managed or plan-managed. Deep Cleaning is available as a one-off or recurring support service. Please contact us for tailored NDIS quotes.