For the purposes of these Terms and Conditions of Registration:

A. "The Business" means RoseGold Cleaning & Maintenance ABN 22 469 059 730 and any other entity to which the Business otherwise assigns its rights;

B. "Client" means any person or persons for whom the Business has allocated a Domestic Service Contractor within the last twelve (12) months regardless of how they are introduced to the Business; and

C. "Placement Fee" means the commission or fee payable by a Client of the Business to the Business for its placement service, which placement fee may be varied by the Business from time to time on the giving of no less than two (2) weeks’ notice.

By submitting my application as an Independent Domestic Service Contractor to the Business for its consideration, I confirm my agreement to the terms and conditions of the Business's privacy policy and to RoseGold Cleaning & Maintenance Terms and Conditions of Registration:

1. I represent and warrant to the Business that:

a. I am honest, trustworthy, reliable, dependable and physically capable of carrying out the duties of a Domestic Service Contractor and shall conduct myself at all times in such a manner in the performance of services for Clients and in my relationship with the Business;

b. I have never been charged with or convicted of any criminal offence that has not otherwise fully been disclosed by me to the Business and I am not aware of any circumstances that are likely to lead to me being charged with or convicted of a criminal offence;

c. I have never been discharged or terminated by any employer or customer for matters relating to fraud, dishonesty or stealing or behavior involving moral turpitude;

d. The Business has made no promises or guarantees that placements with Clients will be offered to me or about the frequency of any placements offered and accepted by me;

e. I am an Independent Domestic Service Contractor and assume all risk related to placements I carry out through the Business and there is no relationship of employer and employee between the Business and me;

f. I am responsible to effect and maintain my own licenses and insurances that are required by law or the Business to effect and maintain and to provide my own equipment and cleaning products when I provide services to Clients as an Independent Domestic Service Contractor. I acknowledge that is the case even though the Business may maintain its own public liability policy;

g. I may decline to accept any work offered to me by the Business at my discretion; and

h. The Business may remove me from its register of Approved Independent Domestic Service Contractors at any time at its sole discretion.

2. I shall carry out my duties as an Independent Domestic Service Contractor in accordance with instructions given to me by each Client of the Business for whom I work and each Client will pay me or the Business for services I provide to the Client.

3. If directed to do so by the Business, I will collect from each Client, and pay to the Business (or as directed by the Business) the Client's Placement Fee within seven (7) days of collection of the Placement Fee.

4. I will not charge in excess of the fees prescribed by the Business from time to time and will provide each Client with a receipt for my services following each service.

5. The Business is not responsible or liable for the payment of my fees. To the extent permitted by law, the Business is not responsible for any loss or injury of any nature whatsoever that I may suffer or incur whilst I am working as an Independent Domestic Service Contractor for a Client of the Business.

6. I am responsible for ensuring the quality of my work and I undertake to immediately and properly rectify, at my own expense, any substandard work for which I am paid. If I do not do so or the Client or the Business otherwise requires, then the Business can engage another contractor to do so and charge me the cost of rectification of that substandard work.

7. I will pay to the Business the excess on any insurance claim caused by me and which I am entitled to have admitted under the Business's Public Liability Policy where I am covered as a registered Independent Domestic Service Contractor of the Business.

8. I will give the Business not less than two (2) weeks written notice if I choose to cease working for the Business or to have my name removed from the Business's Register of Approved Independent Domestic Service Contractors.

9. I will immediately return to the Business any property belonging to the Business, including any identification badges, business cards and Clients' keys in my possession if I cease working for Clients of the Business or if my name is removed for any reason from the Business's Register of Approved Independent Domestic Service Contractors.

10. If I cease working for the Business or if my name is removed from the Business's Register of Approved Independent Domestic Service Contractors for any reason, I will not for a period of twelve (12) months from that date accept any work from any Client of the Business for whom I have previously provided services.

11. Whilst I am registered as an Approved Independent Domestic Service Contractor with the Business:

a. I will not accept any work from a Client of the Business that excludes (or where I do not receive) payment of the Placement Fee unless prior approval is given by the Business; and

b. I will immediately report to the Business all referrals that I receive from Clients of the Business.

12. I will not at any time during my registration with the Business, or if my name is removed from the Business's Register of Approved Independent Domestic Service Contractors for any reason, do or say anything that disrupts, interferes with, threatens or brings to an end the business relationship between the Business and any of its Clients or that would bring the name and reputation of the Business into disrepute or which may cause any damage to the Business.

13. If I breach paragraphs 10, 11 or 12, I agree to pay the Business within seven (7) days an amount equal to one (1) year’s Placement Fees for each instance of a breach based on the assumption that a Client will be serviced by me once each week for a minimum of one (1) year, which I acknowledge is a reasonable assessment of the loss which will be sustained by the Business as a result of my breach.

14. I will not permit any person whatsoever who is not registered with the Business to enter a Client's property without the prior knowledge and consent of both the Client and the Business. I may engage other persons to carry out my duties to perform the services with the consent of both the Client and the (prior written consent of the) Business, which the Business may refuse to provide in its discretion. If another person carries out any of my duties, I will still be responsible for the

performance of the services, as though I had performed the services myself. I will also ensure that the person performing the services agrees to be bound by these RoseGold Cleaning & Maintenance Terms and Conditions of Registration and I indemnify the Business against any claims which may be brought against it in relation to the services or by the person performing the services.

15. I consent to my name, phone number, vaccination status, referee comments and work history notes kept by the Business being given by the Business to any of its Clients as the basis of their recommendation that a Client use my services as an Approved Independent Domestic Service Contractor and I expressly waive any rights which I may have in relation to that

information.

16. I authorize the Business to scan and retain on file, any relevant documents that may prove my identity and or work rights and to obtain and keep information about me from my referees, employers, credit reporting agencies and any other person or organization who may have knowledge or information concerning my general honesty, reliability, trustworthiness and my

capability as an Independent Domestic Service Contractor.

17. I shall maintain at all times the security, confidentiality and privacy of each Client of the Business for whom I perform the services and also all communications and dealings I have with the Business.

18. I am solely responsible for the security of a Clients' access to their premises, including keys, access cards or remotes whilst they are in my possession and I will not give the keys, access cards or remotes to any other person or have additional copies of those keys, access cards or remotes made or mark or label them in any manner that would permit the Client or their premises to be identified if the keys, access cards or remotes are lost by me. Any security code that I may be given to access Client's premises is to be kept by me with absolute confidentiality and I must not provide or disclose that security code to any other person.

19. I will immediately return a Client's keys, access cards or remotes on request from either the Client or the Business. If any security code is written down, I will also destroy it on request.

20. If I breach either Condition 18 or 19, the Business may use my personal information, as it deems necessary, to facilitate or to cause the return of the Client's keys, access cards or remotes or to protect the security of the Client's property. I also agree to be responsible for any claim that is made by the Client for their costs to replace any locks, access cards or remotes or to reprogram any security device or codes arising from my losing the keys, access cards, remotes or the security code.

21. If I fail to pay any Placement Fees to the Business, I agree to pay the Business within seven (7) days an amount equal to the unpaid Placement fee plus the Business's costs and expenses incurred in exercising, protecting or recovering Placement Fees or any other costs and expenses in connection with my registration. I further agree to pay ten percent (10) % interest on any of the above outstanding amounts from the date on which they are due to the date on which they are paid to the Business.

22. I will provide a Police Clearance if required and if I do not provide one I authorize the Business to apply for and obtain one at my expense.

23. I agree to indemnify the Business for any loss or damage it suffers or incurs of any kind arising from any defective work that I perform for a Client or that the Business may otherwise suffer or incur if I do any act or thing that brings the name of RoseGold Cleaning & Maintenance or the Business into disrepute.

24. The Business will not refer Client work to me if I breach these Terms and Conditions or if any of the representations or warranties I made in clause 1 are incorrect at the time of signing or if they subsequently become incorrect. I acknowledge that I have a positive obligation to immediately advise the Business if I become aware that any of those representations or warranties ceases to be true and correct at any time.

25. I acknowledge that in some circumstances a client may wish to receive an invoice directly from the Business. In that event, I will provide sufficient details (as requested by the Business) to the Business to enable the Business to prepare an Invoice to the Client. I will also provide an Invoice to the Business for the services provided (absent the Placement Fee) and acknowledge that the Business will pay me for those services (and it is only responsible to pay me for those services) following receipt of payment of the invoice from the Client.

26. I expressly acknowledge that the Business may appoint other parties to undertake some or all of its obligations or duties under these terms and conditions, including through the appointment of agents who may be authorized to act on behalf of the Business. In that event, I will follow the proper direction of the Business. However, I acknowledge that at all times, I shall be contracting with and principally responsible to the Business.

RoseGold Cleaning & Maintenance respects your privacy. We use information collected from you to provide you with work opportunities as an Independent Domestic Service Contractor and to improve and expand our relationship with you and our Clients. Refer to our Privacy Policy Statement at https://rosecleaning.com.au/privacy-policy.

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RoseGold Cleaning & Maintenance

Head Office

20 Kent Gardens, Soldiers Point NSW 2317

1300 988 919

Operating Hours

Monday: 8:30am - 5:00pm

Tuesday: 8:30am - 5:00pm

Wednesday: 8:30am - 5:00pm

Thursday: 8:30am - 5:00pm

Friday: 8:30am - 5:00pm

24/7 Customer Support

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