The average hourly rate for hiring a professional cleaner in Australia ranges from $35 to $80 per hour, depending on the location, type of service, and the level of experience. At RoseGold Cleaning & Maintenance, our pricing reflects premium service quality, eco-friendly products, and highly trained, insured professionals.

As of the most recent Fair Work guidelines, the award wage for cleaners (under the Cleaning Services Award) starts at approximately $23–$28 per hour, depending on experience, shifts, and penalty rates. At RoseGold, we pay above-award rates to attract and retain the best cleaning professionals in the industry.

Yes, cleaning prices can vary by state and region. Cities like Sydney, Melbourne, and Brisbane generally have higher rates due to demand and cost of living, while regional or smaller towns may be more affordable. We aim to keep our pricing competitive and consistent across Port Stephens, Newcastle, and Sydney.

Flat-rate cleaning is priced based on your home's size and includes a checklist of services. Hourly cleaning is flexible — ideal for custom tasks or partial cleans — and is charged by time spent.

Flat-rate pricing includes a set checklist of areas and tasks based on the number of bedrooms and bathrooms. It covers general cleaning, bedrooms, bathrooms, kitchen, and living spaces. Additional services like ovens, windows, or deep cleaning can be added at extra cost.

There are a few smart ways to save:

● Book a regular recurring service (weekly, fortnightly, or monthly) to get up to 15% off

● Choose an hourly clean with clear priorities to focus only on the areas of your home that need the most attention.

● Keeping high-traffic areas (like kitchens and bathrooms) regularly maintained between visits, helping your cleaner work more efficiently

● Tidy up beforehand to maximise your cleaner's time

● Combine services like window or oven cleaning in the same booking

It depends — not every cleaner works at the same speed, and every home is different. As a general guide, a 2-hour clean typically covers the basic clean in a small 2-bedroom apartment or home. Tasks may include:

● Cleaning of bedrooms, bathroom, kitchen, laundry, and shared living areas

● Dusting, vacuuming and mopping floors

The more prepared your home is, the more we can get done!

It depends on your home's size and condition. Here's a general guide (with 1 cleaner):

🛏️ 1-bedroom = 1–2 hours

🛏️ 2-bedroom = 2–3 hours

🛏️ 3-bedroom = 3–4 hours

🛏️ 4-bedroom = 4+ hours

For detailed or deep cleaning, more time may be required. We also assign teams for larger or time-sensitive jobs.

Yes, a small surcharge may apply to weekend or public holiday bookings to compensate our cleaners fairly for working out-of-hours. We'll always confirm this with you before proceeding.

Same-day or last-minute bookings may include a rush fee, especially during peak times. We'll always notify you before applying any additional charges.

Yes! All flat-rate and most hourly services include eco-friendly cleaning products and commercial-grade equipment.

While we offer flat-rate and hourly services with equipment and eco-friendly supplies included, we can provide a small discount if you choose to supply your own. Just let us know in advance so we can adjust your quote accordingly.

Absolutely! If your space has unique requirements or falls outside standard sizing (e.g. open-plan homes, extra rooms, or mixed-use properties), we're happy to provide a custom quote — just reach out!

Homes with more clutter, pet hair, buildup, or larger surface areas may require more attention and time. We'll always be upfront about what's needed to deliver our gold-standard results.

Yes — we offer special rates for eligible NDIS participants and concession card holders. Please let us know at the time of booking, and we'll guide you through the options.