Our standard window cleaning service includes:

● Interior window glass cleaning

● Cleaning of window frames and tracks

● Spot removal of fingerprints, smudges, and dust

We also offer exterior window cleaning, fly screen cleaning, and ceiling-to-floor glass panels as optional extras.

Yes, we clean exterior windows for ground-level or single-storey properties. Multi-level exterior windows may require special access and will be quoted accordingly. We do not clean windows requiring harnesses or scaffolding.

Yes — window tracks and frames are included in our window cleaning service unless otherwise specified. We remove built-up dirt, dust, and debris to ensure windows open and close smoothly.

We certainly do! These are often booked as an additional service and priced per glass panel. We clean both the glass and surrounding frames — inside and out if accessible.

Yes, we offer fly screen cleaning as an add-on. We gently remove the screens, wash and dry them thoroughly, and replace them carefully. Fly screens are priced per screen.

To ensure an efficient clean, please:

● Remove personal items or furniture blocking access to windows

● Inform us of any windows that are difficult to open or reach

● Secure pets during the service

Yes! You can book window cleaning as a standalone service or combine it with regular, deep, or end-of-lease cleaning.

Pricing depends on:

● The number of windows

● Whether you want interior, exterior, or both

● Whether you're adding screens or ceiling-to-floor panels

We offer flat pricing for small homes and provide custom quotes for larger properties.

Yes. Simply provide us with the number, size, and type of windows (e.g. sliding, double-hung, ceiling-to-floor), and we'll give you a clear, no-obligation quote. You can request this via phone, email, or our online form.

● Small apartments: ~1–2 hours

● Medium homes: ~2–3 hours

● Large homes: ~3–5 hours or more

We'll always give an estimate before starting.

Yes, we use non-abrasive, streak-free, and tint-safe products to protect your windows and finishes.

Absolutely. We use gentle, film-safe solutions and microfiber tools that won't scratch or damage tinted films, decorative decals, or custom window treatments.

Yes, window sills are included as part of our standard window cleaning, deep cleaning, and end-of-lease cleaning services.

Blinds cleaning, however, is an optional extra and not included by default. If you'd like your blinds cleaned, please add this service when booking so we can allocate the proper time and equipment.

Light rain or drizzle typically doesn't affect our ability to clean exterior windows. However, in the case of heavy rain, storms, or unsafe conditions, we may need to reschedule exterior window cleaning for safety and quality reasons.

Interior windows can still be cleaned as planned, regardless of weather. If weather conditions are likely to impact your booking, we'll notify you in advance and work with you to find the next best time.

Our professional window cleaners use high-quality, commercial-grade tools to ensure a streak-free finish and safe, efficient results. Our equipment includes (but is not limited to):

● Water-fed squeegees

● Professional window cleaning solution

● Buckets and extension poles

● T-bars and microfiber sleeves

● Scrapers for tough debris (used with care)

● Ladders (please let us know in advance if your windows are high)

● Tool belts to keep everything handy and efficient on-site

We come fully equipped and ready to deliver spotless windows — inside and out!

Yes, absolutely. Interior window cleaning is included in our standard end-of-lease (bond) cleaning checklist.

Exterior window cleaning at ground level is available as an optional extra and is priced separately. If you’d like this added to your service, just let us know during booking.

Yes! Our team uses non-abrasive, pH-neutral cleaning products that are safe for tinted, stained, frosted, or decorative glass. We avoid anything that could damage sensitive surfaces or finishes.

We offer both one-time and recurring window cleaning. Whether it's a seasonal refresh, an event prep, or part of a regular home maintenance plan.

We use specialised products and tools designed to break down hard water stains and mineral buildup, along with purified water to prevent hard water stains and streaks from forming on the glass.

If the stain is severe or etched into the glass, additional time and treatment may be required. In such cases, we’ll always inform you in advance if there are any extra charges.

We'll do our best! While availability can be limited, especially during peak periods, we do prioritise last-minute bookings for events, inspections, or sale viewings. Just give us a call and we’ll try to slot you in.

Yes, all our services are backed by our 100% satisfaction guarantee. If you're not happy with the results, just contact us within 48 hours, and we'll revisit and fix any concerns free of charge.

Yes, our cleaners are equipped with extension poles and ladders for hard-to-reach interior and exterior windows. For safety, please let us know in advance if windows are particularly high or difficult to access.

We can clean single-storey and some two-storey windows, depending on accessibility. For windows requiring harnesses, scaffolding, or elevated platforms, we may refer you to a specialist. Just ask us!

Yes, we can remove paint splatters, stickers, and adhesive from glass using special scrapers and solvents. This is typically considered a specialist add-on service and may incur an additional fee depending on severity.

It’s easy! You can:

● Book online through our website

● Call us at 1300 988 919

● Or chat with Ella, our AI receptionist, 24/7

Let us know the number of windows, property size, and any special requests — we'll take care of the rest!