Yes, we do. To book your retail cleaning service, simply contact us via phone to organise a site visit and we'll come out within 48 hours and give you a no obligation free quote.

Yes, we do, office end of lease cleaning services are priced differently to our regular office cleans, so please get in touch with us via email or telephone to discuss pricing and how to book.

Yes! Our team is fully insured and professionally trained. We have extensive background and police checks for all cleaners working within your office. Should something out of the ordinary occur, we have extensive processes in place to investigate.

Office cleaners hired by RoseGold Cleaning & Maintenance go through rigorous training to make sure they're familiar with information security when cleaning offices. We also conduct extensive background checks. In addition, we don't send individual cleaners to offices, we send teams of two to make sure all office protocols are followed.

Yes, you can trust our cleaners completely! They are also insured and bonded for added security.

Absolutely! We use high-quality, eco-friendly products that are safe for your employees, clients, and the environment.

Yes! We provide a free, no-obligation quote after assessing your office space and cleaning requirements.

Typically, the service is paid for in advance; however, we will give you a full refund if you are not satisfied with the cleaning results after availing a second service free of charge.

We accept various payment methods, including credit/debit cards, bank transfers, and business invoices for recurring clients.

Yes, we are! If you need proof of insurance simply email us and we will gladly forward you all relevant documentation.

Yes! We provide deep cleaning and high-touch surface disinfection to ensure a safe and sanitary workplace.

No, we bring all necessary cleaning supplies and professional-grade equipment for every job.

You can cancel or reschedule by contacting us at least 24 hours in advance to avoid cancellation fees.

We strive for excellence! If you're not completely satisfied, let us know within 24 hours, and we will return to address any concerns at no additional cost.

Following is the procedure:

1) Call us within 24 hours of your cleaning and provide us with details of your concerns and/or issues.

2) 48 hours grace period is given for office cleans.

3) We will re-schedule the clean at no cost to you on the following business days. Our team will return to your office and address the areas of concern

4) After the re-cleaning, if you still have concerns regarding the clean, we will review your issues once again, and if we are unable to address your concerns, we will fairly provide a credit or a refund to you.