NDIS cleaning is a professional cleaning service tailored to meet the unique needs of individuals funded under the National Disability Insurance Scheme (NDIS). It ensures participants live in a clean, safe, and hygienic environment — whether it’s for daily support or occasional deep cleaning.

Yes, we proudly support both self-managed and plan-managed participants. We can provide detailed invoices for plan managers or process payments directly for self-managed clients. We currently do not offer NDIA-managed billing.

We offer a wide range of NDIS-eligible cleaning services, including:

● Regular house cleaning (weekly/fortnightly)

● Deep cleaning

● Bathroom and kitchen sanitisation

● Laundry and bed linen changes

● Decluttering and home organising

● High-touch surface disinfection

● One-off or occasional cleaning support

We can tailor services to suit your individual needs, preferences, and living arrangements.

Yes, our cleaning teams are trained, respectful, and experienced in supporting people with disabilities. We prioritise trust, consistency, and communication, ensuring participants feel safe and supported throughout our service.

Absolutely. Where possible, we assign a dedicated cleaner to ensure familiarity, trust, and continuity of care. If your regular cleaner is unavailable, we'll notify you and send a vetted replacement who has been briefed on your preferences.

Yes — we believe in personalised service. Whether it's focusing on specific rooms, avoiding certain areas, or including add-on services like laundry or dishwashing, your comfort and priorities come first. We're happy to follow a customised checklist.

Yes. All our cleaners are police checked, reference verified, and covered by public liability insurance. Your safety, privacy, and peace of mind are our highest priorities.

Definitely. Many participants start with a once-off or trial clean to get to know us before arranging a regular cleaning schedule. We're confident you'll love our service and attention to detail.

You can book online, call us at 1300 988 919, or email us at [email protected]. You can also request a call-back or submit a referral if you're a plan manager or support coordinator.

For NDIS participants, we offer flexible payment options to suit your plan. You can:

● Pay via direct bank transfer

● Use a credit or debit card

● Or we can invoice your plan manager directly (for plan-managed participants)

We'll always confirm your preferred method during booking to ensure a smooth, stress-free process.

Yes. We provide detailed quotes and tax invoices including support line items to help with easy plan approvals and reimbursements.

Yes! We use non-toxic, eco-friendly cleaning products and our teams are trained to work in pet-friendly homes. Just let us know if you have pets — we'll ensure your cleaner is prepared and comfortable.

Yes, absolutely. We regularly provide cleaning services on behalf of insurance agencies for clients recovering from medical procedures, injuries, or other life events.

Simply get in touch with us via phone or email, and we'll work with you to arrange the appropriate service, provide invoices, and ensure your client receives reliable, high-quality care.

Yes, bond or end-of-tenancy cleaning may be covered under NDIS, depending on your plan and funding category (such as support for home and living transitions). We recommend contacting us by phone to discuss your individual needs and plan requirements. Our friendly team will walk you through the process and help determine if your clean can be funded through your NDIS plan.