Booking an office clean with RoseGold Cleaning & Maintenance is easy!

We specialise in small offices and boutique business spaces, and we tailor every clean to suit your needs. To get started, you can:

✔️ Call us directly on 1300 988 919

✔️ Chat with "Ella", our 24/7 AI receptionist

✔️ Or fill out our online booking form — we'll follow up to arrange a site visit and create a custom quote

Let us know your office size, preferred schedule (daily, weekly, fortnightly), and any specific requirements. We'll take care of the rest — so you can enjoy a clean, professional workspace with zero hassle.

Yes, absolutely! We're happy to provide daily office cleaning services for businesses that need frequent upkeep.

Our rates for office cleaning are generally in line with our domestic service pricing, but we offer discounted rates for regular daily bookings.

Contact us to discuss your cleaning needs, and we'll tailor a cost-effective plan that works for your business.

Our team will walk you through the types of office cleaning services we offer and discuss your specific needs during a quick phone consultation or via email.

Once confirmed, we'll assign a reliable, highly experienced cleaning team to your office on the agreed schedule.

We typically recommend booking on an hourly rate to ensure your office gets the most value from the service — especially if your needs vary from day to day.

If you have specific requirements, feel free to share them with our friendly customer care team — we're here to help create a plan that suits your space perfectly!

Yes — we can take care of refilling hand soap, paper towel, and toilet paper dispensers as part of your office clean.

Please note: these consumables are not included by default, but we're happy to provide and manage them for an additional cost if requested.

While we cover a wide range of office cleaning tasks, there are some services we do not provide, including:

✔️ Biohazard or medical waste cleaning

✔️ Extensive mould removal

✔️ Cleaning of ceilings, vents, ducts, or air conditioning units

If you're unsure whether a task is included, feel free to reach out — our team is always happy to clarify and help tailor the service to your needs.

Yes, absolutely! If you'd prefer your office to be cleaned during your lunch break or a specific time window, we're happy to accommodate.

Our team will work swiftly and efficiently to freshen up your space with minimal disruption — so you can return to a clean, tidy office after your break.

Just let us know your preferred time when booking, and we'll do our best to schedule accordingly.

Yes! We use 100% eco-friendly cleaning products that are safe for people, pets, and the planet.

Our solutions are free from harsh chemicals and designed to leave no harmful residue behind — ensuring a clean, healthy environment for your office or workspace.

If you have specific sensitivities or product preferences, feel free to let us know!

Yes, we do! We offer interior and exterior window cleaning as part of our optional add-on services.

Yes — if permission is given, our cleaning teams will neatly tidy and wipe down desks and tables without misplacing any items.

Yes, you can! Many of our regular clients choose to leave a key with their cleaner for convenience and flexibility.

For ongoing services, we aim to assign the same trusted cleaner each time. Your key will be stored securely and responsibly by your cleaner, who is also fully insured and bonded for added peace of mind, and RoseGold Cleaning & Maintenance takes full responsibility in the rare event of loss or damage.

If you prefer, you can also use a lockbox or smart entry system — whatever makes you feel most comfortable.

At RoseGold Cleaning & Maintenance, we make payment easy and secure.

We place a temporary hold on your card 2 days before your service to confirm the booking, but you won’t be charged until after the job is completed.

This ensures your cleaner is reserved while giving you peace of mind that payment is only processed once the service is delivered.

If you have any issues or concerns, our support team is always here to help!

Yes, we do! At RoseGold Cleaning & Maintenance, we provide specialised end of lease cleaning services for offices and commercial spaces.

These cleans are more detailed and comprehensive than our regular office cleaning services, and are priced differently to reflect the additional time, tasks, and attention required to meet real estate or lease agreement standards.

Please get in touch for a customised quote based on your office size and condition.

Our office cleaning services are customised based on the size of your space, cleaning frequency, and any specific requirements you may have.

As a guide:

✔️ Hourly rates are available for flexible or partial cleans

✔️ Flat-rate packages can be provided for regular, ongoing services

✔️ Discounted rates apply for daily or high-frequency bookings

For the most accurate pricing, we recommend contacting us for a quick consultation or site visit. We'll provide a tailored quote that suits your needs and budget.

Yes, we do! RoseGold Cleaning & Maintenance offers reliable and thorough cleaning services for medical centres, clinics, and allied health facilities.

We understand the importance of maintaining a hygienic, sanitised, and safe environment for both patients and staff. Our cleaners follow strict health and safety protocols, and we use hospital-grade, eco-friendly disinfectants where required.

Yes, we do! At RoseGold Cleaning & Maintenance, we offer tailored cleaning services for retail stores, showrooms, and boutiques of all sizes.

We understand the importance of a clean, polished, and welcoming space for your customers and staff. From sparkling floors and dust-free shelves to spotless display areas and sanitised high-touch surfaces — we've got your retail space covered.

Whether you need daily, weekly, or one-off cleaning, we'll customise a service plan to suit your store's needs and trading hours.

Yes, absolutely — this is standard for our office cleaning services.

To minimise disruption to your team and customers, we typically clean after business hours, in the evenings or on weekends, depending on your preferences.

Unless you request a daytime clean (such as before or after a specific event), we'll schedule your service at a time that works best for your business.

Yes, we do. At RoseGold Cleaning & Maintenance, the safety and trust of our clients is a top priority.

All cleaners working with us are thoroughly vetted, including comprehensive police and background checks, to ensure they meet our high standards of professionalism, reliability, and integrity.

In the unlikely event that something out of the ordinary occurs, we have strict procedures in place to investigate and resolve the issue promptly and fairly.

You can feel confident knowing your space is in safe, trusted hands.

At RoseGold Cleaning & Maintenance, we take the confidentiality and privacy of your workplace seriously.

All of our cleaners are thoroughly vetted, background-checked, and trained to handle office environments with professionalism and discretion. We instruct our teams to:

✔️ Never access or tamper with documents, files, or computers

✔️ Avoid opening drawers or cabinets unless cleaning access is required and permitted

✔️ Report any unusual findings immediately to our office team

If your business has specific confidentiality protocols, we're more than happy to follow them — including signing NDAs if required.

Your trust is important to us, and we're committed to maintaining the integrity of your space.

Yes, we do. At RoseGold Cleaning & Maintenance, we are fully insured to protect both our clients and our cleaning teams.

In the unlikely event that accidental damage or an incident occurs during the cleaning process, our public liability and property damage insurance provides coverage for repair or replacement as needed.

We also have clear procedures in place to investigate and resolve any claims quickly and professionally, giving you complete peace of mind.

Yes, we proudly offer a 100% Satisfaction Guarantee on all of our cleaning services.

If you're not completely happy with any part of your service, simply let us know within 24 hours, and we'll arrange a free revisit to fix the issue — no questions asked.

Here's how it works:

1. Contact us within 24 hours of your service to report any concerns.

(For office cleans, a 48-hour grace period applies.)

2. We'll schedule a free re-clean on the next available business day to address and resolve the issues.

3. If you're still not satisfied after the re-clean, we'll review the matter again — and if we're unable to meet your expectations, we'll provide a fair credit or refund.

We take feedback seriously and use it to continually improve our service. Whether it's a small concern or a major issue, our friendly support team is here to listen and respond quickly — ensuring your experience with RoseGold Cleaning & Maintenance is always a positive one.