Yes, we do. Our cleaning teams and business operations are covered by public liability insurance, and we can provide all necessary documentation including SWMS (Safe Work Method Statements) and police checks on request. Safety, compliance, and professionalism are part of our gold standard.

To ensure quality and safety, we recommend scheduling cleaning after all major construction is completed. If there are still trades on site, we'll assess whether cleaning is feasible or if it needs to be staged. Additional cleans may be required if the site is re-soiled after we've cleaned.

This depends on the size and condition of your site. For small homes, we may send 1–2 cleaners. For larger builds or commercial spaces, we'll assign a team of 3–5 or more, along with a site coordinator if needed. We tailor the team to your project.

Yes — the quote provided through our form is final, provided the scope of work matches the details submitted. If additional tasks or conditions (e.g. excessive debris, paint removal, extra levels) are discovered onsite, we'll always discuss any price changes before proceeding.

To secure your booking, we require a valid debit or credit card on file. A temporary hold is placed on your card 2 days prior to the scheduled service. Payment is only processed after the job is completed and approved, and your invoice will be sent immediately via email.

Yes — our trained cleaners can remove minor paint splatter or residue from hard surfaces such as tiles, glass, and timber without damaging finishes. However, extensive paint removal or poor workmanship by builders may require specialist treatment or incur additional charges.

Yes, absolutely. Post-construction dust can be hazardous and difficult to manage, which is why our cleaning teams are fully equipped with specialised tools and protective measures to handle it safely and effectively.

We use:

● Commercial-grade vacuums with HEPA filtration to trap fine dust and airborne particles without releasing them back into the air

● Microfibre cloths and detailing tools to remove dust from vents, skirting boards, window tracks, and hard-to-reach corners

● A multi-phase process that includes dry dusting, vacuuming, and damp wiping to eliminate all traces of fine debris

● Proper ventilation techniques when necessary to improve air quality post-clean

In addition, our cleaners wear personal protective equipment (PPE) including:

● Eye protection

● Face masks or respirators

● Gloves and safety footwear

This ensures not only a superior clean but also the health and safety of our team and your site.

Yes — we have cleaned for builders, developers, and homeowners across Sydney, Newcastle, and Port Stephens. Upon request, we can provide references or case examples of completed projects, including residential homes, renovated apartments, and boutique office fit-outs.

Yes — we offer a 100% Satisfaction Guarantee. If you're not satisfied, simply contact us within 24 hours and we'll return to address any missed areas at no cost. For multi-stage projects, we also offer follow-up or final polish cleans.

Absolutely. We offer flexible scheduling, including after-hours, early mornings, or weekends to accommodate your project timelines and reduce site disruption.

It varies based on the size and condition of the property. On average:

● A 2–3 bedroom house takes 5–8 hours

● Larger homes or full renovations can take 1–2 full days

We'll assess and provide a realistic estimate when quoting.

Our standard service includes the removal of dust, debris, adhesive residue, and surface marks from all rooms. We clean floors, baseboards, cabinetry (inside/outside), light fixtures, switches, windows, and hard surfaces — leaving the property spotless and ready for occupancy or handover.

Yes — our post-construction clean typically includes interior and exterior cabinet cleaning unless otherwise specified. We remove sawdust, construction dust, and residue so the space is move-in ready.

Yes, we require access to running water and electricity to perform a proper clean. If either is unavailable, please inform us in advance so we can make appropriate arrangements or reschedule.

Please ensure:

● All major construction is complete

● Tradespeople are finished or not scheduled during our visit

● Rubbish, tools, and building equipment are removed where possible

● Power and water are connected

This allows us to focus fully on the cleaning without obstructions or delays.

Yes — interior window and track cleaning is included. Exterior window cleaning can be added as an extra, especially for multi-level buildings or heavily soiled panes.

Yes, our post-construction clean typically includes cleaning walls and ceilings to remove the fine dust, debris, and surface dirt that accumulates during the building or renovation process.

Yes, we carefully remove sticker residue, paint specks, grout haze, and construction tape using professional-grade tools and safe solutions — without damaging surfaces.

Yes, "post-construction cleaning", "after builders cleaning," and "builders final clean" all refer to the same service. We prepare the property for move-in, handover, or final inspection after construction or renovation is complete.

Pricing varies based on:

● Size and layout of the space

● Type of construction (new build, renovation, commercial)

● Level of debris and dust present

● Extras required (e.g., windows, pressure washing)

We'll provide a tailored quote after understanding your project needs.

Yes! If your project spans several phases, we can schedule progress cleans to maintain safety, cleanliness, and presentation — especially useful for staged property reveals or client walkthroughs.

Absolutely — we have experience working with construction companies, real estate agents, and developers to deliver high-standard cleaning on tight timelines. We're happy to create ongoing service agreements or handle one-time projects.